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That allowed the crooks to use two-factor verification to access her Coinbase account. “When they did the SIM swap they switched over email addresses to make their email to be the back-up and my phone number is now their phone number,” Tanja said. Someone contacted Tanja’s cell provider Cricket Wireless, pretended to be her and had her SIM card - containing her pictures, contacts and apps - electronically transferred to a new phone. “I noticed that all of the sudden my phone stopped working, the internet stopped working,” Tanja said.
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“All these people who are investing think their money is safe and it’s not,” Tanja Vidovic said.Ĭriminals hacked the Vidovics’ Coinbase account using something called a “SIM swap." The Vidovics lost nearly $170,000 in the blink of an eye when someone hacked their Coinbase account.Ĭoinbase claims on its website to have 43 million customers and describes itself as the “world’s most trusted crypto exchange.”īut the Vidovics say the company has inadequate fraud protection. “We were aware this was a riskier investment, but you don’t expect to wake up one morning and find that it’s completely gone,” Jared Vidovic said. She and her husband Jared, who is a VA nurse, started investing in cryptocurrency three years ago after hearing about the high rates of returns from friends. Probably two-and-a-half years of my salary is gone,” said Tampa Firefighter Tanja Vidovic. “The money we were looking forward to after we retire is gone. "They think their money is safe and it’s not"
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And currently, there’s no easy way for victims to recover their funds. Cryptocurrency has become a red-hot investment, generating huge returns for people who bought in at the right time.īitcoin, Dogecoin and Ethereum are among the most popular currencies, with each Bitcoin valued at nearly $50,000.īut ABC Action News I-Team Investigator Adam Walser has uncovered cyber-criminals have found ways to drain people’s cryptocurrency accounts in the blink of an eye.